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HR Enquiry Agent

Routine HR questions on payslips, leave balances and policy are answered, and complex ones reach the right person in HR.

HR Enquiry Agent

Answers routine HR questions on payslips, leave balances and policy, and routes the complex ones to the right person in HR.

People operations• HR support• Routing

People operations

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Ideal forHR and people operations teams

The problem

What this agent takes off your plate

HR teams answer the same questions every week: leave balances, payslip queries, policy details, letters. Each one is simple, together they take hours, and sensitive cases wait behind them.

  • Answers from your policies and the employee record
  • Access limited to what each employee may see
  • Standard letters prepared for approval
  • Sensitive matters routed to the right HR contact

How it works

From employee question to answer

The agent answers from your HR policies and the employee's own records, with access limited to what that employee may see. It prepares standard letters for approval and routes sensitive or complex matters to the right HR contact with the context attached.

Running agent
Question receivedEmail · chat · HR portal
Identify the employeeAccess checked · record found
Answer from policyLeave · payroll · benefits
Prepare any letterTemplate · for HR approval
Sensitive matterRouted to an HR business partner
HR time goes to the conversations that need a person

Why this agent

Answers routine HR questions on payslips, leave balances and policy, and routes the complex ones to the right person in HR.

Outcomes

  • Employees get answers quickly
  • Fewer routine requests for HR
  • Consistent answers across the organisation
  • Sensitive cases handled by people

Connects to

  • Your HR system
  • Microsoft 365
  • Slack
  • Zendesk
  • DocuSign

Writes back

  • Answered questions
  • Draft letters
  • HR cases
  • Query trends
  • HR support
  • Routing
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

Rasiya reads your enquiries, documents and policies, then runs the work across every department and writes back to the systems you already use. Your team keeps the exceptions. The agents take the rest.

Speak to an operator who knows your industry, within 24 hours.

See how Rasiya turns your operation's manual work into owned, running automation.

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