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KYC Document Collection Agent

Each new client receives a clear list of the documents they owe. The agent tracks what has arrived and chases what is missing, so onboarding keeps moving.

KYC Document Collection Agent

Requests the identity and address documents each new client owes, tracks what has arrived and chases what is missing, so onboarding keeps moving.

Documents & compliance• KYC• Onboarding

Documents & compliance

Book an audit call
Ideal forBanks, finance houses and regulated financial firms

The problem

What this agent takes off your plate

Onboarding stalls on missing documents. Relationship and operations teams send the same requests by email, track replies in spreadsheets and chase by hand, while the client waits for an account that should already be open.

  • Document list built from your KYC policy per client type
  • Uploads checked for completeness and legibility
  • Reminders sent on your schedule
  • Complete files handed to verification

How it works

From request to complete KYC file

The agent builds the document list for each client type from your KYC policy, sends the request, checks each upload for completeness and legibility, and sends reminders on the schedule you set. Complete files move on to verification.

Running agent
Client cleared to onboardClient type · risk tier
Request documentsID · proof of address · company papers
Check each uploadComplete · legible · in date
Chase missing itemsReminders · escalation
File completeSent to KYC verification
Onboarding files complete without manual chasing

Why this agent

Requests the identity and address documents each new client owes, tracks what has arrived and chases what is missing, so onboarding keeps moving.

Outcomes

  • Shorter time to a complete onboarding file
  • Fewer manual chasers from your team
  • Status visible per client, at any time
  • A clean handover to verification

Connects to

  • Your core banking system
  • Your document store
  • Salesforce
  • Microsoft 365
  • DocuSign

Writes back

  • Document requests
  • Completeness checks
  • Chase log
  • Complete KYC files
  • KYC
  • Onboarding
Owned outputs from your own data

Turn tangled operations into clean, owned automation.

Rasiya reads your enquiries, documents and policies, then runs the work across every department and writes back to the systems you already use. Your team keeps the exceptions. The agents take the rest.

Speak to an operator who knows your industry, within 24 hours.

See how Rasiya turns your operation's manual work into owned, running automation.

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